Insight Article
Health Care Trends and Issues for 2016
By Nicholas E. Smith, Director
January 2016
2016 is sure to be exciting, as the pressure to cut costs will bring
about newly emerging reimbursement methods, technological
advances, and more efficient and value-driven health care service
delivery. While change can be exciting, it can also create anxiety,
especially among smaller rural and independent hospital
organizations. These organizations are often less able to withstand
the continued pressure on costs and less able to deploy the capital
necessary to keep up with advances in technology and other more
enduring changes in the health care landscape.
In these uncertain
times, it is more important than ever to remain focused on core
business fundamentals.
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Prepare for greater price transparency and the potential price
competition in some markets by understanding the
organization’s cost structures.
Focus on understanding and excelling in core service lines,
and explore new ambulatory/retail-focused service lines as a
way to enhance the revenue streams available to the
organization. Ensure that the organization has the right
complement of clinical and non-clinical staff to drive these
emerging shifts in health care delivery.
Allow the reimbursement landscape to evolve before
deploying significant resources into changing the health care
delivery model.
Cautiously evaluate new and emerging technology and its
usefulness to the organization and its patients.
Explore opportunities to collaborate with larger regional
tertiary referral partners. Strategic partnerships can be formed
in many ways.
Partnerships should be developed around the
organization’s strategy and structured around the specific
needs of its respective organizations.
Health Insurance, Cost Containment, and the Rise of New
Payment Methodologies
Of the many trends we saw in 2015, the one with the greatest
uncertainty, and the largest impact to the health care industry
ecosystem as we know it, was the rise of government Health
Insurance Exchanges. While political pundits continue to debate
whether to repeal or improve, we are seeing the marketplace placing
its bets solidly on entrenchment and proliferation of health care
exchanges in the coming years. As predicted, the influx of newly
insured onto the insurance rolls has been associated with a rise in
health insurance premiums across the country.
This has naturally
triggered a need to continue containing costs at the health care
provider level.
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To that end, 2016 will be marked by more thoughtful efforts to reduce
spending on health care services and more focused efforts to pilot
new methods of payment and reimbursement that promote greater
value for every health care dollar spent.
The leading indicator of the need to generate higher value at a lower
cost is the rise of high deductible insurance plans in the marketplace.
These less expensive plans have proven to be the natural choice for
cost-conscious employers and individual consumers. With a higher
out-of-pocket requirement, consumers will be utilizing all of the tools at
their disposal to shop for the lowest cost option for health care
services. As a result, the industry will continue to incur pressure for
greater price transparency.
The pressure will be greatest in urban
areas, where the commercially insured population is highest and
competition allows for price shopping.
While pressure for price transparency and price competitiveness will
not be quite as fierce in rural areas, some rural hospitals are already
starting to feel the impact and are responding to this trend accordingly.
Rural hospitals will need to ensure their chargemasters are updated to
maintain competitiveness with their tertiary referral counterparts. They
will also need to continue exploring retail-oriented health care service
alternatives, such as more ambulatory-focused surgery and imaging
options, as well as low-cost, unscheduled primary care options to
meet the changing needs of consumers. Provider recruitment will
continue to emphasize advanced clinical practitioners to meet these
changing patient behaviors and continued shortages expected in
physician supply in 2016.
With all the dialogue about pay-for-performance and potential
reductions in reimbursement, the likely negative impact of these types
of arrangements on hospital providers, especially rural providers, will be
relatively small in 2016.
With such an established fee-for-service
infrastructure in our country, the shift to new reimbursement models will
continue to be slow, with many fits and starts in the form of pilot and
selected-market models. Many will fail, one or some will endure, but the
prevailing alternative to the fee-for-service reimbursement model has
not yet been identified. Therefore, it is most prudent for rural hospitals
to let the larger, capital-rich organizations invest in the research and
development of these pilot programs, such as Accountable Care
Organizations, which if not well-organized and carefully deployed could
have a seriously negative impact on an organization’s bottom line.
One alternative reimbursement model that is gathering steam and will
continue to in 2016 is the bundled payment arrangements.
Under
these arrangements, a payer gives one payment for all services
related to an episode of care. Rather than the daunting task of
managing an entire population such as under an accountable care
arrangement, under a bundled payment arrangement, an organization
or group of organizations is able to focus by only being responsible for
containing the cost of that one episode of care.
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The emerging pilot programs are offering incentives for saving
money, with no penalty for lack of savings, which is an enticing
model to organizations. While an organization may not be prepared
to enter into these new pilot programs yet, the importance of postacute care in the continuum creates an opportunity for an
organization to continue pursuing relationships with other providers
in its region with the goal of improving care and patient transitions
and reducing the overall cost on a per-episode basis.
Regardless of which alternative reimbursement methodology
ultimately prevails, one thing has become clear in the health care
industry: in order to drive down costs, the technology and analytical
capabilities of organizations must be enhanced.
Technology, Analytics, and Investment
The trend that is perhaps the most exciting, certainly the most
expensive, and potentially most wrought with risk that will
captivate the health care industry in 2016 is the rise of
technology. 2016 technology trends in the health care industry
will take on many forms. The most prevalent among them, and
likely most applicable to all organizations regardless of size, are
health care analytics and telemedicine.
Other technology
enhancements will be deployed more selectively to support
organizational programs such as population health management
tools or technology to track the patient across the care
continuum. These more selective technologies, especially those
that are designed to support programs that are still in the pilot
stage nationally, should be viewed more skeptically, and
investment into these areas should be done cautiously, if not
avoided altogether.
The concept of health care analytics is using health care data to
inform decision making or to predictively anticipate patient needs
or interventions at the organizational level. With the flood of
health care technology on the marketplace, it can be difficult to
make heads or tails of which health care technology or analytics
organizations may need.
Therefore, it is best to look at the more
fundamental drivers of change in the health care ecosystem and
let those inform technology investment, such as the need to
contain costs, understand pricing in order to promote
transparency, and meet the local health care needs of the
population. Investment in technology, especially in rural and
independent hospital organizations where capital is limited,
should focus only on tools that are adaptable and focus on
promoting and advancing the data needs of the organization.
Investment should be done cautiously and geared toward tools
and technology that have a strong track record and are being
utilized by organizations within the region, especially by tertiary
referral partners.
The use of telemedicine in 2016 will continue to proliferate. The
shortage of providers in rural areas and the need to generate more
efficient and consumer-friendly methods of health care delivery by
utilizing technology to replace physical infrastructure and expensive
health care staffing will drive growth in telemedicine technology in
both rural and urban settings alike.
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For rural and independent hospitals, it will be important to collaborate
with regional tertiary referral partners on telemedicine and other
initiatives.
This will allow for better scalability of technology and
ensure more seamless care transitions for patients who want to
receive care locally.
Consolidation Continues
With the unending rise in physical and technological infrastructure
requirements for health care organizations, coupled with declining
reimbursement, organizations continue to face financial pressure. The
trend in consolidation is therefore expected to continue into 2016 as
organizations seek out partnerships with larger health systems to
access capital and other benefits such as technology leverage,
recruitment assistance, and back office support. Consolidation is not
just occurring among health care providers, however, as 2015 has
also seen a rise in insurance consolidation.
Even for rural or independent hospital providers, it is important to
collaborate with larger systems in a way that adds value to patients
and the provider community.
Summary
2016 promises to usher in its share of challenges and opportunities,
stemming from emerging trends in the health care industry.
Arguably,
the most daunting task for health care leaders in 2016 will be accurately
anticipating the veritable “shelf life” of these emerging trends.
Success will be defined not only by the ability to predict and respond
to the more enduring changes in our industry, but also by the ability to
exercise restraint in the face of trends that while fashionable may
ultimately prove short-lived.
About the Author
Nicholas E. Smith, Director
Nicholas has over a decade of proven leadership experience with
Wipfli’s national healthcare consulting practice. In this role he has the
opportunity to serve a broad array of healthcare organizations
including health systems, integrated delivery systems, county and
district hospitals, critical access hospitals as well as physician
specialty groups, behavioral health centers, and healthcare networks.
Nicholas leads consulting engagements with energy, enthusiasm and
an analytical problem-solving approach to effectively respond to the
facility, operational and strategic challenges facing his clients.
He
believes in proactive communication, strong collaboration with
stakeholders and creating practical, effective, and affordable solutions
to assist leadership in undertaking important strategic decisions.
Typical market planning engagements for Nicholas include new service
line planning, market share projections, community health needs
assessments, physician demand assessments, and volume and
demographic projections in support of financial feasibility studies and
facility growth. His facility planning engagements include all aspects of
planning new and replacement hospitals and other health care facilities,
planning major renovations and additions, and all other aspects of planning
for future growth. Nicholas can be reached at nsmith@wipfli.com.
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Acknowledgements
About Wipfli LLP
The author would like to gratefully acknowledge the contributions to
this article by Jane Jerzak, CPA, RN, Partner and John Dao, MHA,
Partner in Wipfli’s Health Care Practice.
With more than 1,500 associates, 32 offices in the United States, and
2 offices in India, Wipfli LLP ranks among the top 25 accounting and
business consulting firms in the nation. For over 85 years, Wipfli has
provided private and publicly held companies with industry-focused
assurance, accounting, tax, and consulting services to help clients
overcome their business challenges today and plan for tomorrow. For
more information, visit www.wipfli.com.
About Wipfli’s Health Care Industry Practice
Wipfli’s national health care practice has nearly 100 associates
dedicated to serving more than 1,800 clients in 46 states, including
integrated delivery systems, large community hospitals, critical
access and rural hospitals, physician practices, and senior living
organizations. Wipfli can advise in all areas of business, from finance
and operations to human resources, information technology, and
reimbursement.
For more information, visit
www.wipfli.com/healthcare.
© Wipfli LLP
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