14 • ARTICLES
WHO’S WHO LEGAL: LIFE SCIENCES
LESSONS IN COMPLIANCE – WHAT
MEDICAL DEVICES MANUFACTURERS
CAN LEARN FROM RECENT EU
ENFORCEMENT LANDSCAPE
Josefine Sommer and Maurits Lugard, Sidley Austin
Medical devices manufacturers are braced
for the overhaul of the EU Medical
Devices Directives. New Regulations,
which are closer to final adoption than
ever (although not quite there yet), are
expected to clarify the regulation of
medical devices in Europe – at least once
the delegated and implementing acts
have been put in place. As the closing of
the first round of trialogue meetings in
December did not see a common position
between the Council of the European
Union (Council) and the European
Parliament (Parliament), adoption of
the new Regulations is (optimistically)
anticipated in mid-2016. The Regulations
are expected to apply three years
(for medical devices and implantable
medical devices) and five years (for in
vitro diagnostics medical devices) after
adoption.
In the meantime, manufacturers can
already draw some conclusions from the
two interim measures published by the
European Commission (Commission)
in September 2013: Commission
Recommendation 2013/473/EC
(Recommendation), which concerns
assessments and audits performed
on medical devices manufacturers
by notified bodies; and Commission
Implementing Regulation 920/2013/
EC (Implementing Regulation), which
concerns the designation and supervision
of notified bodies.
These measures are
designed to bridge the gap between the
new Regulations and the current Medical
Devices Directives, which will continue
apply to all medical devices in the EU
for some years. Many of the (temporary)
requirements and expectations in the
interim measures will be carried over into
the new Regulations, and manufactures
should ensure that these are fully
implemented.
The interim measures clarify
procedures for assessments by notified
bodies, placing greater emphasis on
unannounced audits, and placing notified
bodies under stricter supervision by
national competent authorities. The
interim measures also confirm a growing
demand for more vigilance reporting.
Overall, medical devices manufacturers
will have to change how they interact
with notified bodies and commit more
resources to compliance.
It is already fair
to say that “business as usual” no longer
applies.
THE OBJECTIVE OF THE INTERIM MEASURES
The interim measures are aimed
at bridging a regulatory gap partly
uncovered by two events, which
contributed to making this objective
a priority: the fraud committed by the
French company Poly Implant Prothèse in
2010, and the subsequent metal-on-metal
hip replacement scandal. These scandals
caused patient groups across Europe to
demand stricter rules and better oversight
of medical devices manufacturers.
In an attempt to address the scandals,
Commissioner for Health John Dalli,
called on EU member states to take
“immediate action” in February 2012.
The Commission adopted a Joint Action
Plan proposing joint actions to EU
member states and notified bodies. The
Joint Action Plan aimed at ensuring
clearer rules, making improvements at
national level concerning tightened
controls, guaranteeing safety of medical
devices and restoring confidence.
The
Plan was reinforced by a resolution
adopted by Parliament in June 2012.
This resolution required the Commission
and EU member states to strengthen
their cooperation. It also called on the
Commission to: take immediate measures
aimed at stricter controls on medical
devices currently on the market; increase
focus on the designation of notified
bodies and their activities; and reinforce
market surveillance.
These developments encouraged
the Commission to propose the new
Regulations mentioned above, which
had already been in the works for several
years; and also resulted in the Commission
publishing the two interim measures.
THE CONTENTS OF THE INTERIM MEASURES
The interim measures supplement
the currently applicable rules under
the Medical Devices Directives, thus
covering measures considered necessary
to ensure safety for medical devices until
the intended changes to EU medical
devices legislation brought by the new
Regulations are adopted (and apply).
The first measure, the
Recommendation, clarifies the
assessments and audits that notified
bodies should perform on medical
devices manufacturers. It outlines the
“suggested” procedures for conducting
product assessments and quality system
assessments and sets out the “proposed”
requirements for both manufacturers and
notified bodies in the performance of
unannounced audits.
The second measure,
the Implementing Regulation, concerns
the designation and supervision of
notified bodies. The measure is addressed
to EU member states and supplements
the designation criteria set out in the
current Medical Devices Directives and
in the guidance documents intended to
assist stakeholders in their implementation
(MEDDEVs).
The Recommendation is presented
as “providing general guidelines” on
assessments and audits, and makes it clear
that it “does not create any new rights or
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obligations”. Nevertheless, it carries strong
undertones of clearly expected practices
to be followed by notified bodies – if not
mandatory requirements.
The Recommendation reinforces
the surveillance and audit mandates that
notified bodies already enjoy under the
current Medical Devices Directives. For
example, notified bodies are required to
audit – and approve – the quality system
of a manufacturer to ensure it meets the
requirements set out in the directives.
Moreover, the directives allow notified
bodies – in duly substantiated cases – to
inspect the premises of the manufacturer’s
supplier and/or subcontractor when
assessing the quality systems of the
manufacturer.
As part of their surveillance
responsibility, the Directives also require
notified bodies to periodically carry out
appropriate inspections and evaluations to
ensure that a manufacturer complies with
the approved quality system. Notified
bodies are also empowered – not required
– to conduct unannounced visits to the
manufacturer to verify that the quality
system is applied correctly.
In this regard, the Recommendation
emphasises the mandate to conduct
unannounced audits (see the detailed
guidelines in Annex III of the
Recommendation).
Interestingly,
whereas notified bodies “may” perform
unannounced visits according to
the current directives, they “should”
perform such audits according to the
Recommendation. And unlike the
directives, which do not specify a rate
for (voluntary) unannounced audits, the
Recommendation states that these audits
should take place “at least once every
third year” (with increased frequency for
high-risk devices and device types with
a high frequency of non-compliance,
and if non-conformities are suspected).
The Parliament had actually gone even
further in its Resolution of 14 June
2012, requesting unannounced audits by
notified bodies of the whole supply chain
and of the operations of certain suppliers
“at least once per year”.
In surveying that the manufacturer
complies with its obligations, the
Recommendation also “advises” notified
bodies – under certain conditions – to
conduct unannounced audits of the
ARTICLES • 15
manufacturer’s critical subcontractors
or crucial suppliers. This is the first
time the Commission has published
such an instruction related to vigilance
surveillance.
The second measure, the
Implementing Regulation, implements
rules and requirements other than those
set out in the Directives related to the
designation and supervision of notified
bodies.
For example, it requires EU
member states to carry out surveillance
and monitoring of notified bodies at
certain intervals to ensure that they
continuously comply with applicable
requirements (if not, the designation of
the notified bodies must be withdrawn).
The Implementing Regulation also
requires EU member states to (re-)
designate a notified body only after a joint
assessment conducted with experts from
the Commission and other EU member
states.
LESSONS LEARNED FROM THE INTERIM
MEASURES
The interim measures, and their
implementation by both notified bodies
and EU member states, have already had
noticeable effects on the medical devices
landscape in Europe. First, manufacturers
are seeing more unannounced audits
– which may even become routine.
Moreover, they are coming under
increased pressure to step up their
vigilance reporting. Third, notified
bodies are now more strictly supervised
by national competent authorities,
which leads to additional pressure on
manufacturers.
Finally, the Commission
and EU member states have in recent
years been cooperating more closely.
Unannounced audits
Since the publication of the Commission’s
Recommendation in 2013, the rate of
unannounced audits has been increasing
significantly. For example, according to its
own records, the notified body TÜV SÜD
carried out roughly 400 unannounced
audits worldwide between March 2014
and September 2015. This is a significant
increase from previous practices by
many notified bodies who, prior to the
Commission’s interim measure, did not
conduct unannounced audits across all CE
certified manufacturers on a routine basis.
Pressure on manufacturers for increased
vigilance reporting
Manufacturers are increasingly subject
to pressure from national competent
authorities with respect to specific issues,
particularly vigilance reporting.
One
reason appears to be a general concern
that the medical device industry has
been under-reporting for many years.
With some exceptions, the general
trend of late seems to be that national
competent authorities have been
requesting increased incident and trend
reporting – in both large and small EU
member states. In other words, national
competent authorities often expect to
see a significant increase in incidentreporting, and also expect this change to
be implemented swiftly. These types of
requirements will frequently come as an
unexpected surprise for manufacturers, as
previous interactions and communications
with notified bodies very often have not
revealed any significant issues.
Another focus has been on certificates.
In the past few years, there have been
several cases of notified bodies requesting
additional clinical evidence for already
certified devices, or challenging the
classification of a device already on the
market.
Super vision of notified bodies
Notified bodies are now under
stricter supervision by national
competent authorities, particularly
due to the mandatory joint audits
for (re-)designations required by the
Implementing Regulation.
This has
resulted in a drop in the number of
designated notified bodies. By the end
of 2015, the number of notified bodies
accredited to work under the Medical
Devices Directive had decreased from
73 to 62 in one year. The number of
notified bodies accredited to work
under the Active Implantable Medical
Devices Directive decreased from 18
in 2014 to 17 in 2015, and the number
of notified bodies accredited to work
on in vitro diagnostics medical devices
decreased from 26 in 2014 to 23 in
2015.
Most recently, the low number
of notified bodies, combined with
additional requirements, has resulted in a
significant increase in the workload for
notified bodies. Team NB, the European
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16 • ARTICLES
WHO’S WHO LEGAL: LIFE SCIENCES
Association for Medical Devices of
Notified Bodies, has therefore requested
that legislators grant the industry a fiveyear transition period before requirements
relating to notified bodies under the new
Regulations will apply.
More cooperation between EU member
states and the Commission
At EU member state level, increased
focus on surveillance has resulted in more
cooperation and sharing of information.
For example, the frequency with which
information has been disseminated in the
form of national competent authority
reports (on incidents evaluated) increased
significantly in 2013 and 2014, compared
to previous years. It is expected that 2015
will have seen similar, if not higher, levels
of action. Moreover, monthly telephone
conferences between the Commission
and EU member states are taking place
to coordinate vigilance matters. These
teleconferences also aim at identifying
trends and safety signals of concern.
The increased coordination and
communication between EU member
states has significantly increased the
number of matters in which national
competent authorities can be involved.
In some cases, and especially in vigilance
reporting, certain manufacturers have
been “selected” for special reviews by
a so-called task force formed by EU
member states.
Such a task force is
composed of several national competent
authorities with specific interests in a
single manufacturer – for example, based
on the location of the manufacturer or
its main markets. One lead member of
the task force coordinates questions and
collects information – for example, on
the manufacturer’s complaint-handling
approach, risk assessment and justification
for keeping certain products on the
market. Information is provided to the
other members of the task force.
This
practice has to some extent lessened the
burden for manufacturers, who primarily
communicate with the lead member
rather than with several EU member
states concurrently. However, the pressure
on manufacturers interacting with a task
force is intense and requires the allocation
of significant resources.
HOW MEDICAL DEVICES MANUFACTURERS
SHOULD REACT TO THE NEW
ENFORCEMENT LANDSCAPE
The most important lesson to learn
from recent events is that the current
regulatory enforcement landscape requires
a different approach towards both national
competent authorities (which have
become significantly more interested in
vigilance reporting) and notified bodies
(which are eager to show that they are
up to their task). Companies should
adopt a communication approach towards
notified bodies that largely resembles how
they interact with national competent
authorities.
Previously, manufacturers might
have considered notified bodies as a
sophisticated type of “service provider”.
This is no longer the case, with notified
bodies increasingly taking the de facto
role of a regulator, and the “practical
arrangements” that were common
between manufacturers and notified
bodies for many years are no longer
acceptable.
This is partly a result of
national competent authorities being
sceptical that the industry generally does
not comply with applicable vigilance
requirements, and thus leaning on
notified bodies. This also means that an
otherwise (somewhat) valid complaint
from an individual company that it was
just following general industry practices
is no longer compelling – if it ever was.
Therefore, manufacturers should consider
changing their previous approach both
to general interaction with notified
bodies and to how quickly they respond
to specific requests. Going forward,
manufacturers will need to build more
trust, practice more diplomacy, and
commit more resources to compliance.
Moreover, communication with
notified bodies now requires diligence and
a healthy level of transparency.
A matter
may otherwise unnecessarily escalate
to a level it is difficult to come back
from (eg, the withdrawal of certificates).
In particular, it may often help a
manufacturer to place information in an
appropriate context, eg, to contextualise
vigilance reporting for high-volume
products, or to highlight the benefit-risk
assessment of a particular product.
In vigilance-reporting, companies
that have recently engaged with either
national competent authorities or notified
bodies will know that building trust is key
to ensuring a successful outcome from
any interaction. However, it takes time
to build such trust, and it requires the
company to honour any commitments
made (however small). Being ahead of the
curve, and ensuring that potential gaps are
identified and addressed proactively, will
often help to gain that crucial trust.
Companies may need to commit
more resources to compliance in order to
address the concerns mentioned above.
Staff may need additional training and
support to avoid mistakes when under
short-term (intense) pressure to answer
questions requiring input from multiple
departments, or ongoing pressure to
increase reporting results and respond
to additional questions.
Finally, external
advice may help ensure an appropriate
balance between providing relevant
information and protecting the company’s
interests.
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