Customer Insight: Barry Callebaut
Situation
At-a-Glance
About Barry Callebaut USA LLC
The
ƒƒ world’s leading manufacturer
of high-quality chocolate and
cocoa products
Operates 50 factories worldwide
ƒƒ
Challenge
Manage the company’s commodity
ƒƒ
price exposure more efficiently
Solution
Utilize the data and functionality
ƒƒ
of FutureSource, Interactive
Data’s professional decisionsupport desktop solution
Benefits
On
ƒƒ one easy-to-use platform,
Barry Callebaut can now
access the full range of market
information necessary to analyze
and trade all the commodities
markets in which the company
operates
Interactive Data was approached by the North American
commodity sourcing team at Barry Callebaut, the world’s
leading manufacturer of high-quality chocolate and cocoa
products, to help improve the management of the company’s
commodity price exposures.
The selection of Interactive Data was based on the following primary
business drivers:
Insufficient data from existing provider
“Our existing market data provider was not meeting our needs with
respect to breadth of information, cost and customer service,” explains
Gary J. Stopka, Director Cocoa Sourcing North America, Barry Callebaut.
Technical issues with the interface between hardware
and software
The company had also recently invested in its Chicago office to establish
a dedicated trading area, including four overhead screens for joint
use by the commodity sourcing team. “We had a technical issue with
the interface between our existing market data software and the new
hardware we had put in place,” says Mr Stopka. “The prior system
could not be retro-fitted to pipe the information we needed through the
overhead screens.
We did not originally approach Interactive Data to
address these technical issues, but they were able to provide a solution.”
Solution
After considering and testing a number of systems, Barry
Callebaut selected FutureSource, Interactive Data’s
professional decision-support desktop solution. The system
provides Barry Callebaut with the following advantages:
Full range of market data on one user-friendly platform
From its Chicago office, Barry Callebaut hedges its customer and
manufacturing plant commodity price exposures for the whole of North
America, as well as taking proprietary positions in the cocoa, sugar and
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. Customer Insight: Barry Callebaut
“
We were interested in
FutureSource because of
the system’s features and
benefits, but have been
particularly impressed by
Interactive Data’s customer
service and technical
support.
”
Gary J. Stopka, Director Cocoa Sourcing
North America, Barry Callebaut
dairy markets. The commodity sourcing team also tracks the foreign
exchange markets and monitors weather systems. FutureSource is an
ideal solution because it delivers fast and reliable real-time market data
and decision support software for the commodities, financial futures and
foreign exchange markets.
“I had used FutureSource in the past and was impressed with how userfriendly the latest version of the product is,” says Mr Stopka.
“The system
has wide acceptability with our traders, who have differing needs.” In
addition to personal log-ins, the traders also have access to FutureSource
data through four individually configured overhead screens.
Advanced charting capability
Barry Callebaut analyzes markets using both supply and demand
fundamentals and technical analysis. FutureSource’s functionality includes
advanced charting with access to more than 60 technical studies, and
is designed to support custom spreads, strips and overlays, as well as
providing seasonal and forward curve charts.
System flexibility to accommodate expanding team
“We recently brought an additional futures trader into the team and needed
a system that can better cope with the requirements of the expanded
group,” says Mr Stopka, who anticipates taking increased advantage of
FutureSource’s ability to import and manipulate proprietary data.
FutureSource is an ideal solution
because it delivers fast and reliable realtime market data and decision support
software for the commodities, financial
futures and foreign exchange markets.
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. Customer Insight: Barry Callebaut
Detailed customer service support
At installation, Interactive Data provided extensive software support to
Barry Callebaut to optimize the FutureSource platform to its specific
needs, such as building the formulas needed to monitor arbitrage
opportunities in the cocoa markets. The level of support on offer was one
of the key advantages cited by Barry Callebaut.
Benefits
With FutureSource, Barry Callebaut is now able to monitor and analyze
more effectively the full range of commodity markets in which it operates,
allowing more effective management of price exposures.
ABOUT INTERACTIVE DATA
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institutions and active traders, as well as hundreds of software and service providers, subscribe
to our fixed income evaluations, reference data, real-time market data, trading infrastructure
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Interactive Data has over 2,500 employees in offices worldwide.
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This document is provided for informational purposes only.
The information contained in this
document is subject to change without notice and does not constitute any form of warranty,
representation, or undertaking. Nothing herein should in any way be deemed to alter the legal
rights and obligations contained in agreements between Interactive Data and its affiliates
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Interactive Data makes no warranties whatsoever, either express or implied, as to
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No. 234689.
012214
Contact us for more information:
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info@interactivedata.com
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