views
March 2016
Return on Investment. Not Just a For-Profit-Business Concept.
Kristen Jones, Manager | Assurance
In the for-profit world today, executives and analysts are often discussing a company’s or project’s return on investment or
ROI. Indeed, for-profit entities are often judged by their ability to create sufficient ROI for their investors. Calculating ROI for
a personal investment is as simple as calculating the ratio of payoff of an investment to cash or capital invested.
For example,
an investor who buys $1,000 of stock and sells it two years later for $2,000 nets a profit of $1,000, resulting in an ROI of 100
percent (the kind of ROI we would all love to see on our personal investments).
ROI does not have to be, nor should it be, limited to a for-profit
concept. The idea of an ROI can be very valuable in project
evaluation for not-for-profit organizations. Consideration of
ROI will allow a not-for-profit to assess the impact of intended
outcomes as compared to the required financial investment.
It
can help an organization operate more effectively and efficiently
through improved utilization of staff and volunteer hours,
expanded investor and donor pools and, ultimately, an improved
bottom line to allow for expanded mission projects.
The ROI calculation brings expenses into the equation in an
attempt to answer the question: “Was the project cost effective”?
ROI can be calculated whether the returns are financial or nonfinancial:
Assurance | Tax | Advisory | dhgllp.com
• Financial Example - Fundraising gala with gross revenue
of $500,000 and expenses of $250,000 generates an ROI
of 50 percent.
• Non-Financial Example - Blood donor need and education
awareness activities costing $100,000 resulting in 500 new
donors generates an ROI of 1 new donor per $200 invested.
Board members who are affiliated with businesses who use ROI
methodologies in evaluation of success and profitability in these
businesses often find specific benefit to the ROI concept applied
to not-for-profit results. Corporate sponsors and donors like to
know the value of their support and what was “purchased” in
terms of social or public welfare improvement. Ultimately, what
is the cost of what would happen if the not-for-profit was not in
the community fulfilling its mission?
.
views
Where to begin…
With well-defined business alignment and goals, an organization
can be more strategic in making resource allocation decisions.
Two proposed projects with the same mission purpose can be
evaluated side by side to assess which is more cost effective to
achieve the intended result.
1. Develop an ROI plan.
Create a project portfolio which summarizes the major
categories of project spending for the organization. For
starters, consider focusing on projects that are new, involve
big dollars, high visibility, or have an intuitive sense of low
return.
Communicating the expected ROI on all projects will not directly
answer the question of whether to invest in more research,
advocacy, information or fundraising. That assessment will
generally continue to be based on the organization’s strategic
plan and a collective agreement as to the areas that are most
in need of funding. However, in making that decision, the ROI
framework will assist staff and volunteers to better communicate
the potential impact of those funding decisions.
2. Consider return.
Determine whether any steps are being taken to isolate
the project’s return.
Return is benefit, impact, outcome,
proceeds or gain. Some projects have a very clear and
measurable return with a link to mission and financial goals
(i.e. - a 5K race to generate profits for use in a mission
project).
Other projects focus on returns which are not
as tangible, such as quality improvement or awareness
and understanding (i.e. – creation and distribution of an
educational pamphlet to generate awareness for your
cause). Also be certain to consider what funds would have
been raised even if the organization did not conduct the
project under evaluation (e.g.
- to isolate the impact of a
new online advertising campaign for an event, revenue
from registrants who participated in the event in prior
years should be excluded from gross revenue results when
calculating return).
About the Author
Kristen Jones has ten years of experience in public
accounting, having joined DHG in 2006. During this
time, she has gained both audit and tax experience in a
variety of industries, specializing in nonprofit organizations.
Kristen has managed the audit and tax engagements for a
number of nonprofit entities, including regional foundations
and nationally recognized museums. In addition, she has
assisted in developing and teaching numerous workshops
and continuing education courses for DHG.
Kristen Jones
Manager | Assurance
757.316.3227
kristen.jones@dhgllp.com
3. Consider total cost.
Develop a plan to capture all project costs necessary. Costs
should include all direct costs, an employee cost estimate
for man-hours spent on the project and an overhead
allocation.
4. Calculate ROI.
ROI = Return
Total Cost
An ROI of 50 percent means the costs were recovered and
an additional 50 percent of the costs were also realized in
benefit (or ‘profit’).
Assurance | Tax | Advisory | dhgllp.com
2
.