United Nations Global Compact—Communication on Progress
This report serves as the Communication on Progress to the United Nations Global Compact for Deloitte Touche Tohmatsu Limited (DTTL) covering 20132014. While DTTL is the signatory of the United Nations Global Compact, this report and the responses below include the activities of DTTL and its network
of member firms. The table below contains information or references to material in the report that addresses the Global Compact principles.
UN Global Compact Principle
Disclosure
GRI Indicator
Principle 1: Businesses should
support and respect the
protection of internationally
proclaimed human rights; and
As a network, Deloitte recognizes that it has a responsibility to uphold human rights both in the workplace and
more broadly within its sphere of influence. Deloitte not only works to address human rights issues within its
communities, but also seeks to respond to some of the urgent human rights challenges of our world in a manner
commensurate with its ability to effect change within and across regions and borders.
LA4, LA8, LA13,
HR5, HR6, HR7,
SO5, PR2, PR8
Principle 2: make sure that they
are not complicit in human
rights abuses.
In 2013, the Deloitte network selected AtrocityWatch and the International Organization for Migration (IOM) to
receive pro-bono support as part of the Deloitte Humanitarian Innovation Program.
Human rights
Through the program, professionals from Deloitte member firms and humanitarian organizations combine
their diverse skills and expertise to co-create and implement innovative solutions to the sector’s most pressing
challenges.
By collaborating with local, national, and international humanitarian actors, we aim to enhance their
ability to prepare for, and respond to humanitarian crises such as natural disasters. During FY2014, professionals
from Deloitte member firms provided pro bono services through the program to address challenges facing the
sector, such as leadership development, surge capacity, and resilience.
In Deloitte’s workplaces, human rights typically take the form of non-discrimination and diversity in personnel
practices, privacy, professional development, and work-life balance. Deloitte values differences—in thought,
style, culture, ethnicity and Deloitte has embedded concern for human rights in its core values, as a means of
integrating respect for one another in the organization’s culture worldwide.
Recruiting and retention activities
reflect a desire to hire professionals who share Deloitte’s values and commitment to responsible business.
DTTL and member firm leaders work with multiple organizations to promote the business case for attracting,
retaining, developing, and advancing women to leadership in organizations and society. Because measuring
progress is critical to future advocacy efforts, DTTL and the Business and Industry Advisory Committee (BIAC) to
the Organization for Economic Cooperation and Development (OECD) joined forces this past year to assess recent
changes in company practices.
Another group of leaders that continues to pursue advancing women in the workforce is the United Nations
Women’s Empowerment Principles (UN WEP), a partnership initiative that takes the concept of empowering
women out of the realm of doing good and into the reality of doing business. DTTL has supported UN WEP since
its launch in 2010.
DTTL’s comprehensive global privacy policy took effect in August 2011.
This policy requires every member firm to
put in place:
• A privacy policy that defines principles to be followed in all data handling processes and systems and that
meets the requirements of local laws, customs, and regulations;
• A designated privacy leader;
• A process for responding to privacy incidents; and
• Regular privacy communications and training programs for member firm people.
The primary focus of the DTTL Global Security Office (GSO) is to keep Deloitte’s people safe, particularly during
times of emergency or when they are called upon by clients to work in higher-risk areas. A comprehensive
program has been put in place to address ever-present threats around the globe.
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HR5, HR6, HR7,
SO5
.
UN Global Compact Principle
Disclosure
GRI Indicator
During FY2014, the GSO implemented several new approaches to better serve Deloitte professionals and member
firms. Principal among these programs was the hiring of three DTTL regional security managers based in Brazil,
the Netherlands and Singapore.
Whenever a crisis occurs, GSO, in conjunction with DTTL’s Global Crisis Management Team, responds swiftly to
help member firms account for the safety of their people, provide necessary relief, and resume normal business
operations as soon as possible.
Deloitte professionals also have access to a comprehensive travel security website containing the latest security
bulletins, assessments, country risk ratings and other resources for travelers. DTTL also uses a mobile application
from its emergency services provider that allows Deloitte practitioners to receive the latest security and health
alerts and to access other resources.
The Deloitte Shared Values can be found in the “Aspiration and values” section of this report. Please see
“Advancing global economic prosperity and social wellbeing” for additional information related to human
rights.
Please see “Data privacy and security” for more details about privacy. See the “Global Security” section
for additional details on how we work to manage travel risk to our people. The “Metrics” section also provides
metrics on our workforce diversity.
Labor standards
Principle 3: Businesses should
uphold the freedom of
association and the effective
recognition of the right to
collective bargaining;
Principle 4: the elimination of all
forms of forced and compulsory
labour;
Principle 5: the effective
abolition of child labour; and
Principle 6: the elimination of
discrimination in respect of
employment and occupation.
The Deloitte talent experience fosters and celebrates an inclusive workplace without barriers.
Member firm inclusion
efforts continue to focus on factors—including gender, ethnicity, age, and disabilities—that are relevant in their
markets and important to clients that increasingly demand multidimensional perspectives and solutions.
Deloitte’s varied work and talent models allow both leaders and practitioners to create tailored career experiences
that connect their personal and professional aspirations.
Deloitte’s Shared Values and Ethical Principles prescribe that all interaction between Deloitte and its people, as well
as interaction among Deloitte people, must be characterized by integrity, trust, and mutual respect. Listening to its
people allows Deloitte to prioritize their interests and concerns, and address them with appropriate communications,
policies, programs, and member firm services.
The Deloitte Shared Values
Our Shared Values bind the people of the Deloitte member firms together, providing the basis for trusting one
another and enabling the network to achieve its vision.
Integrity
We believe nothing is more important than our reputation. That’s why we are committed to sustainable, responsible
business practices.
Behaving with the highest levels of integrity is fundamental to who we are.
Outstanding value to markets and clients
We play a critical role in helping both the financial markets and member firm clients operate more effectively. We
consider this role a privilege, and we know it requires constant vigilance and unrelenting commitment.
Commitment to each other
We believe our culture of borderless collegiality gives us a competitive advantage, so we work hard to nurture and
preserve it. We go to extraordinary lengths to support our people.
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LA4, HR5, SO5
HR7, SO5
HR6, SO5
EC7, LA2, LA13,
SO5
. UN Global Compact Principle
Disclosure
Strength from cultural diversity
Both member firm clients and our people benefit from multidimensional thinking. Bringing together individuals
of different backgrounds, cultures, and thinking styles helps clients rise above complex business challenges, and
enables our people to develop into better professionals and leaders.
DTTL Global Ethics continues to seek opportunities to raise awareness of ethical conduct, compliance with
policies and standards, and available resources to support ethical decision making. To that end, we will expand
efforts related to anti-corruption in FY2015 with a focus on developing new guidelines and e-learning to address
this important business risk.
Deloitte member firms strive to uphold the trust placed in them by clients and the capital markets and to build a
similar sense of trust among their professionals. One of the most important responsibilities of DTTL and member
firm senior leaders is to emphasize our commitment to ethical behavior and reinforce the responsibility of
everyone in the organization to act with integrity.
The DTTL Ethics team and the member firm ethics officers work closely with senior Deloitte leaders to carry
out the organization’s ethics programs.
These programs are designed to help member firm people understand
expectations for ethical behavior, develop skills for ethical decision-making, and gain the confidence to speak up
about challenging ethical situations.
DTTL’s formal ethics program is composed of the following elements:
• The nine Ethical Principles and four Shared Values of the Deloitte member firms;
• A global ethics policy that sets out the requirements for member firms’ own ethics programs;
• A global anti-corruption policy that addresses matters such as bribery, facilitation payments, political and
charitable contributions, and gifts and entertainment;
• Ethics training programs, including an introductory online course, classroom programs, facilitator-led
interactive case discussions and online training course;
• Support activities, including communications, workshops, and webinars to facilitate best practice sharing
among member firms;
• Provision of a survey and self-assessment questionnaire to allow member firms to measure their program’s
effectiveness; and
• A practice review program to measure compliance with global ethics policies and encourage collaborative
discussions and continuous improvement over time.
See also “World-class leaders, Deloitte’s professionals at work” section of this report for a description of Deloitte’s
approach to diversity and inclusion, and the “Metrics” section for measures of Deloitte’s workforce diversity.
Further details on the DTTL Global Ethics Program are in the “Ethics” section of this report.
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GRI Indicator
. UN Global Compact Principle
Disclosure
GRI Indicator
Deloitte’s approach to sustainability is twofold: initiatives we champion across our global network to reduce
the ecological impact of approximately 210,000 people; and work member firms do with clients to advance
sustainability practices that will help deliver long-term financial growth.
EC2, EN18, SO5
Environment
Principle 7: Businesses should
support a precautionary
approach to environmental
challenges;
Principle 8: undertake
initiatives to promote greater
environmental responsibility;
and
2014 Global Report
Principle 9: encourage the
development and diffusion
of environmentally friendly
technologies.
Deloitte’s environmental impact is largely through the travel and office needs of a global network of businesses.
In FY2014, absolute greenhouse gas emissions remained essentially constant, even though headcount grew by
almost 4 percent. This result corresponds to a 6 percent decrease in carbon intensity per fulltime equivalent (FTE)
from FY2013. Demonstrating improved eco-efficiency for the services member firms deliver, carbon intensity per
dollar of revenue, an indicator that had been relatively constant for the past three years, dropped by 7 percent in
FY2014.
EN1, EN2, EN3,
EN4, EN16, EN17,
EN18, EN20, EN28,
EN29, SO5
EN2, EN18, SO5
As part of our internal network-wide initiatives DTTL and its member firms have expanded engagement with
Deloitte professionals in continual learning on sustainability priorities and practices through monthly newsletters,
webinars and other communications tools, for example, our sustainability social media engagement grew by
more than 200 percent in the last year.
Member firms also work vigorously to advance sustainability among their clients. Deloitte member firms have
more than 800 sustainability specialists helping clients transition to sustainable business models and practices that
will deliver top- and bottom-line financial growth for the long term.
In-depth disclosure of our greenhouse gas emissions, as well as our risks and opportunities related to climate
change, can be found in Deloitte’s 2014 CDP (formerly Carbon Disclosure Project) Climate Change and Supply
Chain submissions.
Please see the “Advancing environmental sustainability” section of this report for information on Deloitte’s
initiatives to manage their environmental performance as well as the environmental metrics in the “Metrics”
section.
DTTL’s submission to the CDP can be found at www.cdproject.net.
Anti-corruption
Principle 10: Businesses should
work against corruption in all its
forms, including extortion and
bribery.
Deloitte currently is involved in multiple global efforts that promote capital market fairness and efficiency,
renewable energy, the fight against corruption and cybercrime, effective trade policies, equality, and
humanitarian relief, among others. Here are a few of the more high-profile initiatives and groups with which
Deloitte was intimately involved during FY2014.
World Economic Forum
One of Deloitte’s longest-running strategic relationships is with the World Economic Forum. For more than
two decades, DTTL and its member firms have taken a leadership role in advancing the Forum’s objective of
“improving the state of the world.” Through its work with the Forum, Deloitte has a hand in shaping the
agenda on key global issues, such as the role of business in society, growth, innovation, talent, and
competitiveness.
Deloitte is involved in various initiatives and communities within the Forum, including Global
Agenda Councils, which address key challenges and generate solutions to pressing global issues.
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SO3, SO5
. UN Global Compact Principle
Disclosure
GRI Indicator
Anti-corruption advocacy
Steve Almond, Chairman of the DTTL Board of Directors, provides DTTL’s engagement in the Forum’s Partnership
Against Corruption Initiative (PACI) Vanguard, a group of 24 business leaders who help shape and inform
the direction and dialogue around a robust anti-corruption agenda. The PACI Vanguard seeks to establish
a framework that can address corruption consistently and lead to more effective enforcement. Currently,
the U.S. member firm serves as an advisor to PACI and is active in a series of projects connecting public and
private initiatives to stamp out corruption in supply chains, as well as improve collaboration between national
governments and local, regional, and multinational organizations.
At the Forum’s May 2014 meeting in Abuja, Nigeria, PACI supported the launch of the Clean Business Practice
Initiative (CBPI), a private-sector-driven anti-corruption initiative that complements government efforts in fighting
corruption in Nigeria.
In addition to its work with the Forum, Deloitte is engaged in global anti-corruption efforts
with the G20—through the B20—and the United Nations Global Compact. Deloitte also works with the United
Nations Office on Drugs and Crime (UN ODC) and the Organisation for Economic Co-operation and Development
(OECD) on specific, country-focused initiatives.
Through Deloitte’s Anti-Corruption Academies, governance, anti-corruption, and public-policy professionals
provide training on combating corruption, money laundering, and fraud; and inform clients of effective
compliance and internal-control programs. During the past fiscal year, Deloitte member firms launched AntiCorruption Academies in Brazil, Chile, Mexico, United Arab Emirates, and Indonesia; additional Academies are
being scheduled in South America and Europe in FY2015.
Deloitte is an active participant in the dynamic regulatory and public-policy discussions around the world.
Deloitte
professionals engage with key stakeholders—government, political, business, and civil society—to contribute to
policy development that promotes investor confidence, facilitates cross-border business growth, and supports
economic success, growth, resilience, and sustainability.
Examples of issues where Deloitte contributes its capabilities include: responsible taxation; corporate governance;
immigration and the mobility of people; anti-corruption; technology and security; jobs and skills, including youth
employment; trade and investment; and women in the economy.
Ethics go to the heart of our work, people, and role in society. That’s why DTTL’s Global Ethics team continues
to aggressively integrate ethics into key initiatives and processes, stressing quality and consistency of approach
across our network. In particular, we have heightened our focus on anti-corruption, creating new guidelines for
corruption risk assessment and third-party due diligence.
Please see also the “Advancing global economic prosperity and social wellbeing,” “Regulatory and public policy
engagement,” and “Ethics” sections of this report for additional information on Deloitte’s commitment to
combating corruption.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related
entities.
DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients.
Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms.
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