Changing Audit Firms: A Guide
for the Privately-Held Company
Mayer Hoffman McCann P.C. is pleased to present this whitepaper on why,
when and how to find a new firm for your privately held company audit
Executive Summary
Changing auditors is not a simple task. It’s relationship based, just like choosing a banker or attorney.
However, understand that with the right process in place, changing auditors doesn’t need to be as
difficult as one might think. Ultimately, it’s a business decision that is made in order to meet the needs
and goals of your company.
Mayer Hoffman McCann P.C. is pleased to present this whitepaper on why,
when and how to find a new firm for your privately held company audit.
. Changing Audit Firms: A Guide for the Privately-Held Company
Key points addressed herein:
n ey reasons why firms change auditors include: poor
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service, high staff turnover, missed deadlines, inadequate
communication, surprises, fees and more.
n hen an auditor is no longer filling the company’s
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needs and change is necessary, the process can be
approached with more confidence if there is a clear
plan and if all stakeholders understand their roles in
the process.
n few critical first steps in making a change include
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putting together a needs assessment that will form the
basis of your search for a new audit firm, and creating a
short list of firms that you will invite to bid on your work.
n chedule meetings with each firm at your office so they
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can understand more about your company and specific
needs or former issues as it relates to the audit.
n fter you have received final proposals, select your top
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candidates and invite them back individually to provide
a formal presentation acquainting key members of their
firm with your management team. This is an opportunity
for them to present in more detail about how they
will meet your needs and the value they will provide
throughout the engagement.
n ey factors that can help ensure that the selection of a
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new firm is successful include independence, size of the
firm, chemistry, competence, references, value for fees
and industry specialty.
n nce the selection of a new audit firm is made, both
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the new firm and the incumbent firm should be notified
as quickly as possible, and part of the transition
process should include a meeting between your
company’s finance team and the entire audit team from
your new CPA firm.
The relationship between a privately-held company and
its audit firm is an important one that should be nurtured.
Expectations on both sides must be openly communicated.
Mayer Hoffman McCann P.C.
A common vision should be forged. Confidential details
will be shared, and over the long term, there should be
anticipation of growth and prosperity.
But, CFOs and their audit firms can sometimes find
themselves at a crossroads, with auditors no longer
meeting their needs.
Not many companies want to go through the process of
changing audit firms. However, when change is necessary,
the process can be approached with confidence if there
is a clear plan and if all stakeholders, including the
organization’s finance executives and Audit Committee or
Board members, understand their roles in the process.
Common Triggers for a Change in Audit Firm
â–º Poor service by audit firm
â–º Lack of responsiveness
â–º High staff turnover
â–º Lack of new ideas from auditor
â–º Surprises
â–º Missed deadlines
â–º Lack of industry knowledge
â–º Company outgrew the audit firm
â–º udit fees that are higher than what
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was agreed upon
â–º Price too high for perceived value received
â–º Change in company control or management
â–º Company in bankruptcy
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Changing Audit Firms: A Guide for the Privately-Held Company
Understanding When and Why to Change
Audit Firms
While highly-regulated entities such as public companies,
financial institutions and not-for-profit organizations are
more likely to put their audit work out to bid regularly,
private companies usually change audit firms only when
there is a compelling reason. Reasons can range from
poor service by the audit firm to lack of responsiveness or
industry expertise. (See Figure 1: “Common Triggers for a
Change in Audit Firms.”)
The Players
The key players in a company’s financial hierarchy
should be involved in identifying needs and finding a
new audit firm, including:
â–º hief Executive Officer
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â–º hief Financial Officer
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â–º ontroller and Assistant Controller
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â–º ccounts Receivable/Payable Supervisors
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â–º nternal Auditor
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â–º he Audit Committee
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â–º embers of the Board who are regularly involved
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in financial issues
Figure 2
Know Your Needs and What is Lacking in the
Current Relationship With Your Auditors
To understand what your company needs in a new audit
firm, it’s important to know what is lacking in the relationship
with the current audit firm and/or what your needs are
going forward based on the direction of the company. The
CFO and finance staff members are in the best position to
know, as they have the closest working relationship with the
external audit firm.
(See Figure 2: “The Players.”)
Mayer Hoffman McCann P.C.
Important factors to evaluate include:
n Accessibility and Proactiveness – Does the audit firm
meet with you regularly? Are the auditors available by
phone or email when needed? Do they initiate meetings
with you to discuss new ideas and approaches?
n Responsiveness – Do the auditors answer your
questions in a timely manner with complete information?
Do they go beyond the basic answer and offer alternative
ideas and solutions?
n Overall Communication – Do the auditors share
information with your Board of Directors and/or Audit
Committee freely, or do they seem protective of
management?
n Technical Expertise – Does the audit firm have
significant recognition and expertise in your industry
or field? Does the audit firm meet deadlines
consistently and help your organization meet regulatory
requirements? Is the quality and accuracy of its work
consistently excellent?
n Approach – Are you satisfied with the audit firm’s
planning process and approach? Have there been
differences of opinion regarding the scope and nature of
the audit firm’s testing?
n Comfort with the Audit Team – Are the individuals from
the audit firm who service your company easy to work
with? Do their personalities mesh well with your staff, and
are they accountable? Has the audit team been stable, or
has there been frequent turnover?
n Fees – Are the fees in line with the value received? Are
they in line with what was agreed upon? Are changes in
scope agreed to in a timely manner?
n Professional Services – Does the audit firm offer
additional professional services – i.e. strategic planning,
business consulting, risk and control services, retirement
plan services, valuation services, etc. – that your
organization may need?
When carefully considering all of these questions, you’ll be
able to identify or confirm what pain points you have and
what will be important to you as you begin your search for a
new audit firm.
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Changing Audit Firms: A Guide for the Privately-Held Company
Starting the Search for a New Audit Firm
Building Your Request for Proposal (RFP)
Once the pain points are identified, your Board of Directors
and/or Audit Committee and finance staff can put together
a needs assessment that will form the basis of your search
for a new audit firm. You don’t want old frustrations to be
repeated with a new audit firm, and you want to make sure
all of the company’s needs – those that exist now, as well
as those that are anticipated in the future – are met.
If you decide to create a formal RFP, as many organizations
do, the distinct needs that are identified during your internal
needs assessment should be reflected in the RFP as
questions to the bidding audit firms. (See Figure 3: “Building
Your RFP.”)
Your needs assessment will aid in the process of getting all
internal stakeholders on board with the idea of switching
audit firms, including the finance staff, the CEO and the
Audit Committee. Once they are on board, the question of
timing should be addressed.
The company’s fiscal year-end
will help determine when the search for a new audit firm
will take place. If your year-end is more than six months
away, you likely have time to get a new audit firm in place to
perform the current year audit.
Identify and Reach Out to Firms That Have Shown
Interest in Your Company
In today’s competitive environment, CEOs, CFOs and
company Board/Audit Committee members have likely
been contacted by several audit firms. These firms should
be the first group to consider in determining who is invited
to bid on your company’s audit work.
They have shown an
interest in working with your company and likely already
know something about your needs.
With input from all stakeholders, create a short list of firms
that you will invite to propose on your work. Make sure they
are firms that have the size, expertise and credentials you
require. The number of firms you reach out to depends on
you.
How much time can you devote to the search? How
many firms do you want to propose on your work before
you feel comfortable narrowing down the field?
After reviewing all of the responses to your request for
proposal, you’ll have a good sense of which firms you feel
comfortable moving forward with. You can then narrow the
field to three to five firms (or less) that will be invited
to meet with you at your office to gather information for a
formal presentation acquainting key members of their
firms with your management team.
Mayer Hoffman McCann P.C.
Provide the RFP to the firms you have chosen to submit
proposals, and give them a reasonable amount of time
– at least one month – to respond.
Building Your RFP
An RFP typically includes these elements:
â–º Cover letter with brief description of your company
and its search
â–º Clear deadlines for submitting proposals,
including when and how firms may meet members
of management, ask questions and gather
information
â–º Date or timeframe for when a decision will be
made
â–º Detailed description of the services you seek and
the compliance requirements that apply to your
company
â–º Clear, detailed list of information items that you
require in submitted proposals
â–º Process for bidding firms to obtain needed
information and documents (i.e. your previous
year’s financial statements)
Caveat: There are a number of RFP templates
available from web sites and professional
associations.
If you use one, be sure to add questions
that will elicit tailored responses appropriate to your
company’s needs, and delete questions that are not
relevant to you.
Figure 3
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Changing Audit Firms: A Guide for the Privately-Held Company
“ ey factors that can help ensure
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that the selection of a new firm
is successful include chemistry,
competence and industry specialty.”
Reviewing and Scoring Proposals
Once the proposals are received, each should be reviewed
and scored according to how well they addressed the points
raised in the RFP. Who evaluates the proposals will depend
on the company. In small companies, it’s possible that the
CFO and maybe the CEO will evaluate them together. In
larger companies, a committee of the CFO, the controller
and a member of the Audit Committee or Board of Directors
may evaluate them together.
Every company has different
needs and should tailor its selection process accordingly.
But a few key factors can help ensure that the selection of a
new audit firm is successful:
n Expertise – While most companies want to work with
an audit firm that they like and with whom they feel
comfortable, you should remember during the selection
process that you are essentially hiring a firm to express
an opinion about whether your financial statements are
fairly presented, in all material respects, in conformity
with U.S. generally accepted accounting principles
(or another financial reporting framework). Therefore,
the credentials of the firm and the engagement team
members should play a significant role in your decision.
Mayer Hoffman McCann P.C.
n hemistry of Company and Audit Team – The Board
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of Directors and/or Audit Committee, management, and
personnel throughout the company all need to work
closely with the external auditor, so chemistry among
company personnel and the audit firm’s partners,
managers and staff is important.
n References – Carefully checking the references of the
audit firm finalists is a crucial step.
Move beyond the
“Bob is a great guy, and we’ve been with him for 20
years” conversation and ask probing questions about the
reference’s relationship with the audit firm, particularly
how assertive the auditors have been about examining
internal controls and making recommendations for
change. Be sure to ask if the audit firm is providing any
value-added, non-audit services as well.
n Fees – Minimizing audit costs may be important, but it is
essential to balance the proposed fees with the services,
quality and expertise of the proposing firm. Fees should
be clearly presented, state what is included and not
included, should be fixed, and state that the firm will seek
approval before any additional fees are incurred.
n Industry Specialty – Audit firms with an industry
specialty should provide higher quality audits due to
tailored audit methodologies and superior knowledge and
technical expertise.
Other Factors to Consider –
â–º s the firm able to meet your timelines?
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â–º s the firm familiar with your systems?
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â–º ow does the firm utilize technology to create efficiency
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in the engagement?
â–º hat other tools will be used?
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Changing Audit Firms: A Guide for the Privately-Held Company
The Formal Presentations
After reviewing all responses to the RFP, invite the firms
to your office for a formal presentation. The meetings
are scheduled with selected firms at your office so
they can acquaint key members of their firms with your
management team. This provides an opportunity for you
to ask them to clarify any information included in their
proposal as well as respond to those issues and needs
that are most important to you.
These meetings are crucial to establishing a comfort level
and rapport with a potential new audit firm. All members of
your key management team should be comfortable with the
firm that is selected to move forward.
You may want to schedule meetings with all the firms you
received proposals from, or you may want to narrow it down
to three to five (or less) at this point.
Making the Transition to a New Audit Firm
Once the selection of a new audit firm is made, both the
new firm and the incumbent firm should be notified as
quickly as possible.
The new firm will probably have specified in its proposal
that it has an expectation that the prior year audit
documentation will be provided by the predecessor audit
firm in order to effect a smooth transition.
Your company
– specifically, your finance staff – has an important role in
making sure that happens.
Mayer Hoffman McCann P.C.
Part of the transition process should include a meeting
between your company’s finance team, including the Audit
Committee or Board members responsible for finance,
and the entire audit team from your new CPA firm. This is
an opportunity for all parties to get acquainted and share
information about how the new engagement will proceed,
and is an important step in getting off on the right track.
Conclusion
Changing audit firms can be a daunting task for any private
company, but if you are unsatisfied with your current firm
or just feel it may be time for a change, there is no need to
delay. Putting the right process in place and knowing which
steps you must follow will help you embark on the search
with confidence, and assist in making the right selection for
your company.
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Changing Audit Firms: A Guide for the Privately-Held Company
About Mayer Hoffman McCann P.C.
Mayer Hoffman McCann P.C. is a national, independent
CPA firm with offices in most major markets and gateway
cities throughout the country. While we can pull from our
vast array of credentials nationally, our professionals take
pride in delivering a very personalized level of service to
each and every client. Furthermore, our professionals are
committed to the profession and the industries in which
they serve clients.
Whether it’s involvement on committees
of regulatory bodies in the accounting profession or
members of industry associations, MHM’s professionals
are regular authors and presenters of accounting content,
showing a dedication to their work and to our clients.
When you choose Mayer Hoffman McCann P.C., you get
proactive, accessible professionals who communicate in
understandable terms, and deliver practical solutions on
time and with no surprises.
We are distinguished by the quality, credibility and insight
of our accounting and auditing professionals who take the
time to get to know each of our clients and the specific
issues they face.
Our audit services are designed to:
n xamine your business to identify areas of financial
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statement risk.
n educe your risk of material misstatement.
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n rovide informative financial statement results reporting
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to your management, audit committee or board.
n eliver effective strategies and recommendations
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designed to enhance the value of your business.
n eep you informed regarding pertinent accounting
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standards and assist in the implementation of applicable
new standards.
n ase the audit process by giving your accounting
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personnel adequate lead time to prepare required
documentation.
n eet all internal or external deadlines.
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For further information on our audit services for private companies or to submit an RFP,
please visit www.mhmcpa.com or call 1-877-887-1090.
www.mhmcpa.com
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