Do You Need Cyber Insurance or Will Your CGL Policy Be Enough?
Fourth Circuit Affirms CGL Policies Require Insurer to Defend
Company Against Alleged Data Breach
April 21, 2016
In Travelers Indemnity Co. of America v. Portal Healthcare Solutions, LLC, the Fourth Circuit Court of
Appeals reverses the recent trend of insurance companies avoiding any liability for data breaches under
commercial general liability (CGL) insurance policies.
On April 11, 2016, the Fourth Circuit affirmed a lower court ruling, holding that an insurance company
has a duty to defend a policyholder under the terms of the CGL policy against allegations that the
policyholder posted confidential medical information on the Internet.
Two years ago, two individuals filed a class-action complaint alleging that Portal Healthcare Solutions
engaged in conduct that resulted in their private medical records being available on the Internet to
anyone who “Google” searched for the patient’s name and clicked on the first result. At the time, Portal
was insured under two substantially similar CGL policies with Travelers Indemnity Co.
The CGL policies contained language obligating Travelers to pay sums Portal becomes legally obligated
to pay as damages because of an injury arising from (1) the “electronic publication of material that gives
unreasonable publicity to a person’s private life” or (2) the “electronic publication of material that
discloses information about a person’s private life.” Travelers sought a declaration that Travelers was not
obliged to defend Portal under the CGL policies, but lost on summary judgment and most recently on
appeal to the Fourth Circuit.
The Fourth Circuit, in an unpublished opinion, agreed with the reasoning of the District Court for the
Eastern District of Virginia.
The lower court determined that making confidential medical records
publicly accessible through an Internet search placed those records before the public, and thus
constituted “publication” of electronic material, satisfying the first prerequisite of the CGL policies.
Further, the lower court held that posting the confidential medical records online without security
restriction gave “unreasonable publicity” to and “disclose[d] information” about a person’s private life,
satisfying the CGL policies’ second prerequisite to coverage.
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. While the decision is favorable to policyholders, companies should not rely on this decision or, in many
cases, on their CGL policies to provide coverage in the event of a data breach. As the Fourth Circuit
pointed out, although ambiguities in insurance policies are generally construed in favor of the insured,
insurers may exclude certain types of coverage under CGL policies. Many CGL policies contain express
language excluding losses related to data breaches.
All companies should review their current CGL policy to determine whether it provides coverage in the
event of a data breach, or consider obtaining separate cyber insurance coverage. Womble Carlyle can
assist companies in reviewing existing policies to determine what coverage has already been obtained or
where gaps in coverage may exist and in offering solutions to potential cyber liabilities.
Contact Information
If you have any questions about this update, please contact client alert authors Jay Silver at
JSilver@wcsr.com or 919.755.2188, Orla O'Hannaidh at OOhannaidh@wcsr.com or 919.484.2339, or
Ted Claypoole at TClaypoole@wcsr.com or 704.331.4910, or the Womble Carlyle attorney with whom
you normally work.
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Womble Carlyle client alerts are intended to provide general information about significant legal
developments and should not be construed as legal advice regarding any specific facts and
circumstances, nor should they be construed as advertisements for legal services.
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